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Dell Company Career Jobs Opening 2018 | Various Counter Sales Job Posts | Walk-In Date: 05-03-2018 & 06-03 | Eligibility: Any Degree

Dell Company Career Jobs Opening 2018 | Various Counter Sales Job Posts - ( Walk-in )

Dell Company Career Jobs Opening 2018
Dell Company Career Jobs Opening 2018Various Counter Sales Job Posts Download Application at www.dell.com Dell Career Job has Recently Announced 2018 regarding Apprentice Trainee & Various Job Openings Interested and Eligible Candidates can Download Application Through Official website. Dell Walk-in Drive Technical Support Process - Apply Online.
Details of Dell Walk-in Drive - 2018 : 

Company Name : Dell

Official Website : www.dell.com

Job Role : Technical Support Process

Eligibility : Any Degree

Experience : Freshers

Job Location : Gurgaon

Walk-In Date : 05-03-2018 & 06-08-2018

Walk-In Time : 12:00 PM - 03:00 PM

Apply Mode  : Online

Company Profile :
->  Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.

->  We serve customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

Job Role:

->  Responsible for providing telephone / email /chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software.

Job Responsibilities:

->  Responsible for providing telephone support for customers on operation or maintenance of Dell products.

->  Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.

->  Responsible for OOW, Total solutions, YTT and In warranty extension sales.

->  Performs work in accordance to standardized policies and procedures.

->  Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

->  Documents problems in the support solution database for diagnostics and solution implementation.

->  Ensure proper escalation procedures are followed.

->  Responsible for customer satisfaction through effective handling of customer problems.

->  Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Job Requirements :

->  Undergrad with 1 year of International Call Center Voice experience.

->  Should be willing to work in shifts in a 24 x7 work environment.

->  Should be residing within Transport Boundaries.

->  Excellent telephone soft skills & thorough telephone functional skills.

->  Ability to handle stressful situations.

->  Ability to deal professionally with irate customers.

->  Good Knowledge of PC Hardware/Software for desktop & portable systems.

Venue Details :
" Dell International Services,
Vipul tech Square, Opp Central Park,
Sector Road, Sector-43, Gurgaon - 122002. "

Contact Details  : Ellora Dutta - 01244579165

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