Accenture Recruitment 2020 | Support Engineer | BE / B.Tech / MCA | Bangalore , Karnataka | Apply Online
Company Profile : Accenture Services Pvt Ltd Accenture is a multinational management consulting, technology services, and outsourcing company. Its incorporated headquarters have been in Dublin, Ireland since September 1, 2009. Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
||Company Name||Accenture Services Pvt Ltd|
|Job Category||Private jobs|
|Job Role||Query Management - Service Desk|
|Qualification||BE / B.Tech / MCA|
|Experience Needed||0 - 2 Years|
|Job Location||Bangalore , Karataka|
|Salary||Best in Industry|
|Post released dete||Available Now|
Here you will get the details for the post of Query Management - Service Desk includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (26.09.2021) section to get more latest Govt and Private updates on the daily bases.
Job Description for Accenture Jobs 2020 :
- As a Service Desk Engineer, You will be responsible to aligned thier customer and provide support them in managing or resolving their query.
- For dissatisfied customers, You will be handling their escalations and complaints and giving them one of best resolutions.
- You will also be responsible for closing their customer issues as well as complaints as per their defined SLAs.
- Applicants will be working as a part of Query Management team(preferred would be accenture mechanical engineering jobs) and you will be responsible for the Inbound or Outbound calls and e-mail or chat support to resolve customer issue.
- As a Service Desk Engineer (network engineer jobs in accenture), you will be responsible for providing first level of customer service support to the clients for their Operations.
- Applicants will be acting as a Single Point of Contact to meet the communication requirements of both accenture jobs opening users and customer.
- You will be required to solve routine problems, largely through precedent as well as referral to their general guidelines.
- Applicants will have to do the interaction within own team as well as direct supervisor.
- You will be provide detailed instructions from accenture jobs bangalore on their all tasks and will be provided at this role with close supervision.
- Your decisions made impact own work and should be closely supervised.
- Applicants should be working as a part of a team with a predetermined and narrow scope of work.
Documents to be Carried for Accenture Jobs 2020 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How to Apply for Accenture Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires.