Acoops Off Campus Drive 2020 | System Engineer | BE / B.Tech / ME / M.Tech / MCA | Pune | Maharashtra | Apply Online
Company Profile : Acoops – Accops (formerly known as Propalms) is a globally leading technology provider, enabling organizations to consolidate, secure and speed up access to the IT infrastructure through their proprietary workspace virtualization and remote access technologies. Accops’s software and hardware products enable businesses to efficiently virtualize, secure and deliver business applications, corporate workspace, and network services to their employees, partners, vendors, home users, and mobile users, enabling instant access from anywhere using any device.
|Job Category||Private jobs|
|Job Role||System Engineer|
|Qualification||BE / B.Tech / ME / M.Tech / MCA||Total Vacancy||Various|
|Experience Needed||2 - 4 Years|
|Job Location||Pune , Maharashtra|
|Salary||Best in Industry|
|Post released dete||Available Now|
Job Description For Acoops Jobs 2020 :
- Providing best Technical support experience to customers and make sure customer delight
- Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required
- Ontime internal escalations
- Adapt and implement new technologies related to Zero trust network & Virtualization verticals
- Make sure Support deliveries are under SLAs
- Provide Solution documents, KB articles & RCAs
- Proactively involve in escalations and make sure customer commitments are met
- Reproduce customer issues and if required, analyse the root cause; Check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc.
Skills Required For Acoops Jobs 2020 :
Product and Application Support
- Good experience in product and application support with sound knowledge of networking and IT Infrastructure
- How typically big enterprise support product installation and upgrades are managed and how the patch management is done
- Knowledge of Power-shell scripting, Linux shell scripting, and Python is add on
Infra Support :
- Good knowledge in Windows Server operating systems & Roles – Active directory, Group policies, Remote Desktop services, IIS, FSMO roles.
- Work experience in Client-side operating systems – Windows 7,8,10 are must
- knowledge in Linux & Mac operating systems
- Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analyzing
- Knowledge and experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on)
- Knowledge in VAPT analysis & Security (Desirable)
- knowledge about security software such as DLP, firewalls (End point security are add on)
- knowledge of L1 and L2 Ticket tracking tools
- Should be able to provide reports for any escalations, Root cause Analysis (RCA) , Productivity reports
Documents to be Carried for Acoops Jobs 2020 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Acoops Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires.