Apertum Online Off Campus Drive 2022 - Apertum Online is recruiting Any Degree candidates for the role of Associate – Customer Service Apply Online @ official website
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- 1 Apertum Online Off Campus Drive 2022 - Apertum Online is recruiting Any Degree candidates for the role of Associate – Customer Service Apply Online @ official website
Apertum Online Recruitment Notification - Apertum Online Career Notification for Associate – Customer Service role | Apertum Online job opening Online Application. Apertum Online is currently recruiting candidates for Associate – Customer Service positions in Mumbai Maharashtra . Candidates who have completed their Any Degree are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Apertum Online, this is your chance to apply.
Here, you will find information about the Associate – Customer Service post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.
Latest Update : Phase-XI Selection 5369 Posts - Apply Now
Apertum Online Off Campus Drive 2022 Highlights
|Job Category||Private jobs|
|Job Role||Associate – Customer Service|
|Job Location||Mumbai , Maharashtra|
|Salary||As per norms|
|Join Whastsapp||👉 Click here|
|Join Telegram||👉 Click here|
About Apertum Online :
Apertum Online Private Limited was founded in March 2018 in Mumbai, India. We are a fast-growing mobile internet company providing business operations, technical and marketing services to B2B clients in the global gaming sector. We are a team with the perfect mix of youth and experience. We follow a client-first approach and ask the right questions to arrive at the perfect solutions. We strive to provide round-the-clock support. At Apertum Online Pvt. Ltd., we never compromise on quality. We provide best-in-class services to businesses and try to achieve the highest levels of customer satisfaction.
Detailed Job Description :
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
Key Performance Indicators:
- Handle all queries in a polite, professional manner
- Probe and trouble-shoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Attend coaching sessions with Customer Service Supervisor
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
- Logical reasoning
Job Qualification and Skills Required :
- Bachelor’s degree from any stream
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- An excellent communicator
- 5 days working
- Rotational shifts and week offs
- Must be time flexible and able to work in a shift system including Public holidays and weekends
- Positive attitude
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- A team player
Selection Process :
The selection process for the Associate – Customer Service post at Apertum Online includes several stages, such as:
Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.
It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.
How To Apply :
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply Before the link Expires
Apertum Online Online Apply Link
👉 Apply Link ( Apertum Online Off Campus Drive 2022 )
Double Click to apply
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Apertum Online Off Campus Drive 2022 – FAQs
Q1. How to apply Apertum Online Off Campus Drive 2022 ?
you can apply for this post via Online
Q2. What is the Apertum Online Selection Process ?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Q3. What is the job location for Apertum Online Off Campus Drive 2022 ?
The Job location for this post is Mumbai , Maharashtra
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