Bentley Off Campus Drive 2022 | Technical Support Engineer

Bentley Off Campus Drive 2022 - Bentley has recruit BE, B.Tech candidates for Technical Support Engineer Apply Online @ official website

Bentley Off Campus Drive 2022 : Bentley has to recruit candidates for Technical Support Engineer positions through off campus in Kolkata . The candidates who are Finished in BE, B.Tech Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with Bentley you can use this recruitment.

Bentley Off Campus Drive 2022
Organization Bentley
Job Category Private jobs
Job Role Technical Support Engineer
Qualification BE, B.Tech
Total Vacancy Various
Experience Freshers
Job Location , Kolkata
Salary As per norms
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Here you will get the details for the post of Technical Support Engineer includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (03.12.2022) section to get more latest Govt and Private updates on the daily bases.

Bentley Off Campus Drive 2022 | Technical Support Engineer
Bentley Off Campus Drive 2022 | Technical Support Engineer

Detailed Job Description :

Bentley Systems is seeking a talented individual to become a valued member of our successful team as a Technical Support Engineer. This position is part of our Building Global User Success team. The Building Global User Success team is responsible for the ongoing development and implementation of new products, features, and support in Bentley’s OpenBuildings(or AECOsim), Speedikon and OBES/Hevacomp product offerings.  The team interacts with Professional Services, Product Development, Product Management, Quality Assurance, Marketing and Sales teams.

As part of the Global User Success team the technical support engineer is responsible for providing technical and user support via phone, e-mail, and web-portal for Bentley’s users. This is a hands-on position that will interface with our users as well as our development, professional services, and sales departments.  The position is responsible for problem analysis, documentation, resolution, escalation and creating content (like manuals, videos, etc.) involving Bentley’s supported products. There will also be a requirement to provide remote and onsite training/demo as well as consultancy services to our users.

Responsibilities:

  • Resolving users’ application questions or problems in the areas of software configurations/setup, product functionality and bugs/enhancements.
  • Enabling successful user outcomes through a proactive support (e.g., User Success Program).
  • Building a strong relationship with the user to become a “trusted advisor”.
  • Identify consumption gaps in product and conveying user feedback to product development team.
  • Focus on the adoption of the relevant features of the product set.
  • Identifying and sharing relevant content with the wider user community.
  • Keeping user informed of how and when problems are resolved.
  • Perform follow up, testing, and troubleshooting of products, responsible for appropriate referral to other support and quality assurance areas.
  • Promoting and maintaining a high quality, professional, service & adoption-oriented company image among users.
  • May travel to User sites on occasions.
  • Able to work in different shift hours for Global users (different time zones).

Job Qualification and Skills Required :

  • Ability to resolve application problems via Community interactions (forums), telephone and e-mail.
  • Strong technical authoring skills to create high quality knowledge content to enable user self-service.
  • Excellent English verbal and written communication skills with ability to convey complex technical details.
  • Good verbal and written communication skills in any other global language would be advantageous.
  • Must be self-motivated and proactive, possessing strong desire to learn and a team player.
  • Experience in CAD/BIM applications would be added benefit.
  • Civil/Architectural Engineering degree or experience in building, site design, etc. advantageous.

Selection Process :

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Bentley Online Apply Link

πŸ‘‰ Apply Link ( Bentley Off Campus Drive 2022 )
Double Click to apply

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Bentley Off Campus Drive 2022 – FAQs

Q1. How to apply Bentley Off Campus Drive 2022 ?

you can apply for this post via Online

Q2. What is the Bentley Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for Bentley Off Campus Drive 2022 ?

The Job location for this post is , Kolkata

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