BlackBoard Careers 2022 | System Operation Specialist

• Documenting processes, methods, procedures, and tools for diagnosing and fixing known bugs and problems and for performing common tasks
• Documenting and escalating application bugs with detailed analysis to the Tier 2 team
• Providing Incident Management support for production systems
• Monitoring the IT infrastructure with various monitoring tools (e.g. New Relic, VictorOps, Nagios, etc.)
• Acknowledging and owning infrastructure alerts related to servers, network, application, etc.
• Initiating and driving bridge to handle critical issues and acting as a main point of contact for all technical support teams
• Sending incident notifications as per required time interval for ongoing incidents/alerts
• Analyzing, acknowledging, and working on every alert in the monitoring tool and handing the alert as per the urgency and impact
• Routing alerts to technical tracks as per the issue
• Initiating bridge to resolve the issue ASAP, if required
• Being part of production support team that operates 24x7x365
• Participating in on-call rotation as required
• Auditing production system configuration and software changes as required
• Performing daily checklist procedures
• Executing Change Requests for software upgrades and configurations across enterprise systems

• Any experience in Unix or Linux systems administration and high skill level in using its common tools and utilities (e.g. Top, Sar, VMstat, IOstat, and Netstat)
• Knowledge of managing services like Samba, Apache, Iptables, HAProxy, SFTP, and FTP
• Experience installing, configuring, troubleshooting, and tuning Apache web server, Tomcat, or WebLogic application servers and Linux operating systems in a large 24×7 production environment
• Good knowledge of analyzing Java/JVM performance using tools such as thread and heap dumps with an understanding of JVM memory structure and garbage collection concepts
• Experience in Monitoring tools like New Relic, Nagios, Zabbix, and VictorOps
• Knowledge of at least one scripting language (e.g. Shell, Perl, Python) to automate common tasks
• Knowledge of network and application security, network administration, and network storage integration
• Experience in ticketing tools like ServiceNow, JSD
• Solid analytical and problem-solving skills
• Strong interpersonal, oral, and written communication skills
• Solid team player
• Detail-oriented and commitment to quality work
• Ability to complete projects as scheduled
• Customer first attitude
• Open to work rotational shifts including US daytime shifts
• Bachelor’s degree in Computer Science or related area of study or equivalent experience with education-related technologies

• Aptitude Written Test Online
• Group Discussion
• Technical Interview
• HR Interview
• Must Read : How To Prepare For A Walk-In Interview and Interview Questions and Answers

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link open new tab on your browser
• Read carefully above page and find apply button in this page
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted it will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply Before the link Expires

Q1. How to apply BlackBoard Careers 2022 ?

you can apply for this post via Online

Q2. What is the BlackBoard Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for BlackBoard Careers 2022 ?

The Job location for this post is Chennai , Tamil Nadu