British Council Recruitment 2023, Apply Graduate Trainee for freshers

British Council Recruitment Notification for Graduate Trainee positions, British Council Recruitment 2023 Notification was officially announced by British Council on recent days. Eligible and interested candidates should send their applications by Online. If you want to start your career with British Council, this is your chance to apply British Council Recruitment 2023 job vacancy.

British Council Recruitment 2023

British Council is recruiting BE, B.Tech, B.Sc candidates for the role of Graduate Trainee. Here, you will find more information about the Graduate Trainee post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

British Council Recruitment 2023 Overview

Organization British Council
Job Category Private jobs
Job Role Graduate Trainee
Qualification BE, B.Tech, B.Sc
Total Vacancy Various
Experience Freshers
Job Location Noida , Uttar Pradesh
Salary As per norms
Apply Mode Online
Official Website https://www.britishcouncil.org/

Detailed Job Description :

  • Provide Level 1 and Level 1.5 support to clients and partners via email, Chat, Service now and telephone
  • Coordinate issue resolution to ensure all requests are handled appropriately and in a timely manner.
  • Proactively pick up calls and emails as per the agreed standards and be the first point of contact for the customer.
  • Navigate meticulously to research on required information using available resources/applications.
  • Proactively identify and escalate priority issues to the contacts as per the escalation matrix.
  • Responsible for handling critical incidents.
  • Ensure adherence to individual/ team’s KPIs.
  • Update required tools (CRM etc.) to record every customer interaction promptly.

Information Security

  • Ensure and aware of the information security policies and comply with them
  • Ensures that the team complies to ISO 27001 and IGA related requirements
  • Send account opening requests effectively
  • Disable accounts immediately for leavers and Absconders /on long leaves
  • Provide security awareness and education to team
  • Manage Records to ensure compliance to Freedom of information act
  • Ensure incidents assigned to their Service Line are closed within SLAs

Job Qualification and Skills Required :

  • Role specific knowledge and experience
  • Basic Understanding Service Desk Operations,
  • Proficient in relevant computer applications( MS Office)
  • Knowledge of customer service principles and practices
  • Basic Understanding Service Desk Operations
  • Enthusiastic and keen to learn
  • Knowledge of customer service principles and practices
  • Good people and interpersonal skills
  • Good communication skills

Selection Process :

The selection process for the Graduate Trainee post at British Council includes several stages, such as:

  • Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
  • Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
  • Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
  • HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link (Link given below).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

British Council Online Apply Link

Apply Link ( British Council Recruitment 2023 )
Double Click to apply

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British Council Recruitment 2023 – FAQs

Q1. How to apply British Council Recruitment 2023?

Ans. you can apply for this role through Online.

Q2. What is the British Council Recruitment 2023 Selection Process?

Ans. British Council Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for British Council Recruitment 2023?

Ans. The Job location for this post is Noida , Uttar Pradesh

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