CGI - CGI Off Campus Drive 2023 is recruiting B.Sc, BCA candidates for the role of Service Desk Technical Analyst Apply Online @ official website
CGI Off Campus Drive 2023 Recruitment Notification - CGI Off Campus Drive 2023 Career Notification for Service Desk Technical Analyst role | CGI Off Campus Drive 2023 job opening Online Application. CGI Off Campus Drive 2023 is currently recruiting candidates for Service Desk Technical Analyst positions in Chennai Tamilnadu . Candidates who have completed their B.Sc, BCA are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with CGI Off Campus Drive 2023, this is your chance to apply.
Here, you will find information about the Service Desk Technical Analyst post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.
CGI Off Campus Drive 2023 Overview
| Organization | CGI Off Campus Drive 2023 |
| Job Category | Private jobs |
| Job Role | Service Desk Technical Analyst |
| Qualification | B.Sc, BCA |
| Total Vacancy | Various |
| Experience | Freshers |
| Job Location | Chennai , Tamilnadu |
| Salary | As per norms |
| Apply Mode | Online |
| Join Whastsapp | Click here |
| Join Telegram | Click here |
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About CGI Off Campus Drive 2023 :
While technology is at the heart of our client’s digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.
Detailed Job Description :
- 0-1 YEARS Respond to requests for technical assistance by following prescribed procedures. Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team. Proactively monitor, follow up and expedite the resolution of assigned and pending tickets. Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates. Adhere to work schedules, attendance and leave policies. Expected to work in a 24/7 environment on rotational shifts Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards and participate in the recruitment process for initial member screening
- Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax Knowledge of customer service principles and practices, ITIL and ITSM Knowledge of IT applications, systems and networks
- Experience in handling technical support for an international organization Problem analysis and solving Learning, adaptability and attention to detail Ability to type while handling customer contact Tolerance to stress, performance driven and continuously improving
Job Qualification and Skills Required :
- Worked as Service Desk
- Helpdesk support technician as Level 1 technician within his/her team, handling calls for an international / Global client (preferred North American/ European experience).
Required qualifications to be successful in this role:
- Must be a B.Sc/ BCA graduate only.
- 2022 and 2023 passed-out graduates can apply.
Selection Process :
The selection process for the Service Desk Technical Analyst post at CGI Off Campus Drive 2023 includes several stages, such as:
Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.
It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.
How To Apply :
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply Before the link Expires
CGI Off Campus Drive 2023 Online Apply Link
Apply Link ( CGI )
Double Click to apply
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CGI – FAQs
Q1. How to apply CGI ?
you can apply for this post via Online
Q2. What is the CGI Off Campus Drive 2023 Selection Process ?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Q3. What is the job location for CGI ?
The Job location for this post is Chennai , Tamilnadu
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