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Cognizant BPO Career 2022 – Technical , Customer Specialist Voice

Cognizant BPO Career 2022 - Cognizant BPO is recruiting Any Degree candidates for the role of Technical/Customer Specialist Voice Apply Online @ official website

Cognizant BPO Recruitment Notification - Cognizant BPO Career Notification for Technical/Customer Specialist Voice role | Cognizant BPO job opening Online Application. Cognizant BPO is currently recruiting candidates for Technical/Customer Specialist Voice positions in Chennai Tamil Nadu . Candidates who have completed their Any Degree are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Cognizant BPO, this is your chance to apply.

Here, you will find information about the Technical/Customer Specialist Voice post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

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Cognizant BPO Career 2022 Highlights

Organization Cognizant BPO
Job Category Private jobs
Job Role Technical/Customer Specialist Voice
Qualification Any Degree
Total Vacancy Various
Experience Freshers
Job Location Chennai , Tamil Nadu
Salary As per norms
Apply Mode Online
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About Cognizant BPO :

Cognizant BPO Career 2022 – Technical , Customer Specialist Voice
Cognizant BPO Career 2022 – Technical , Customer Specialist Voice

Detailed Job Description :

  • Ability to understand customer issue and route to appropriate team
  • Ticket Creation/Categorization/Prioritization
  • Incident resolution and recovery
  • Ensure on meeting daily KPIs
  • Receiving and making end user calls
  • Provide first level resolutions
  • Ticket escalation to respective Support Group

Job Qualification and Skills Required :

  • Minimum 1 year experience in an International BPO.
  • Experience in Voice/Semi Voice process.
  • Expertise in Technical Skills.

Desirable Experience

  • Experience in International Calling
  • Experience in Technical Support domain
  • Experience in Salesforce, CRM
  • Excellent Customer handling skills

Selection Process :

The selection process for the Technical/Customer Specialist Voice post at Cognizant BPO includes several stages, such as:

  1. Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.

  2. Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.

  3. Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.

  4. HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Cognizant BPO Online Apply Link

👉 Apply Link ( Cognizant BPO Career 2022 )
Double Click to apply

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Cognizant BPO Career 2022 – FAQs

Q1. How to apply Cognizant BPO Career 2022 ?

you can apply for this post via Online

Q2. What is the Cognizant BPO Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for Cognizant BPO Career 2022 ?

The Job location for this post is Chennai , Tamil Nadu

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