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What you'll learn
- STOP Losing Money Due to Poor or Average Customer Service!
- Make MORE Money from Each Customer!
- SAVE a Fortune in Advertising Dollars!
- Get MORE Referrals!
- Solve Problems FAST!
- Retain Existing Customers!
- Learn How to Create an Outstanding Customer Service Experience
- Learn the 5 Tenets of TQM
- Avoid the 10 Deadly Sins of Customer Service!
- How to Handle Difficult Customers like a PRO!
- and MUCH More !!!
course Description :
Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service ... And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
55% became a customer of a company because of their reputation for GREAT customer service
40% began purchasing from a competitor because of their reputation for GREAT customer service
WHICH side Of This Formula do you want to be on???
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in Customer Service ???
This Course is Perfect For Business Owners, Managers and Employees ... Get Your Team Trained and Cash in!
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