CSG Off Campus Drive 2022 | Technical Support Analyst | BE, B.Tech, Diploma | Apply Now

CSG Off Campus Drive 2022 | CSG has recruit BE, B.Tech, Diploma candidates for Technical Support Analyst | Apply Online @ official website | www.jobvision.in

CSG Off Campus Drive 2022 : CSG has to recruit candidates for Technical Support Analyst positios through off campus in Bengaluru Karnataka . The candidates who are Finished in BE, B.Tech, Diploma Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online.If you are really wish to make your career with CSG you can use this recruitment.

Details Of CSG Off Campus Drive 2022
Organization Name CSG
Job Category Private jobs
Job Role Technical Support Analyst
Qualification BE, B.Tech, Diploma
Total Vacancy Various
Experience Needed Freshers
Job Location Bengaluru , Karnataka
Salary As per norms
Apply Mode Online
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Apply Link Available below

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Here you will get the details for the post of Technical Support Analyst includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (30.06.2022) section to get more latest Govt and Private updates on the daily bases.

About CSG

CSG : CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty.

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Detailed Job Description For CSG Off Campus Drive 2022

  • Provides Level 2 Support to customers – resolving technical issues / error messages encountered by customers in a live production environment.
  • Appropriately handling all customer issues including troubleshooting and providing feedback to the customer.
  • Ensures CSG Support Tool is updated with the latest ticket details at all times
  • Supports customers per the details contained in the customer maintenance and support contracts
  • Maintains a high level of customer satisfaction through professionalism; timely response and resolution of issues
  • Follow up on support issues, which include liaising with both the customer as well as Level 4 (R&D) team.
  • Ensure compliance with SLAs and OLAs
  • Works in different business times and on-call 24hs / 7 days.
  • Shift work, Stand by support and working on weeknights/weekends/public holidays is required
  • Ad-hoc occasional travel to customer sites

Job Qualification and Skills Required For CSG Off Campus Drive 2022

  • Basic troubleshooting skills
  • Works within defined objectives using internal procedures
  • Alternative procedures used only after consultation with other experienced staff
  • Work is performed under direction/supervision of more senior team members
  • Work is reviewed regularly
  • Basic knowledge and experience of one CSG product
  • Basic knowledge of Telecommunication environment and customer services procedures
  • Works well within a team environment
  • Able to communicate effectively to convey and clarify information
  • Good written and verbal communication skills
  • Able to communicate in English (Advanced) and one additional language is preferred
  • Basic understanding of client requirements and product implementation
  • Experience in Ticket and queue management
  • Experience in Telecommunication industry is preferred
  • Good knowledge of Microsoft Office
  • Good understanding of complex software system architecture and operation
  • 0-2 years of work experience in software industry or related fields
  • Degree or Diploma in Information Technology; Computer Science, Engineering
  • ITIL accreditation will be an advantage
  • Linux
  • Unix
  • Create & modify shell scripts
  • Basic system administration
  • Monitor performance using standard utilities
  • C/C++,
  • Python
  • Perl
  • Oracle skills:
  • Knowledge of Oracle SQL command is necessary
  • PL/SLQ
  • Knowledge of SAP BO Reporting would be an advantage
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Documents to be Carried for CSG Off Campus Drive 2022

How To Apply For CSG Off Campus Drive 2022

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Latest Updates : Today job (30.06.2022)
  • Join whatsapp (fast updats) : Click Here
  • Join Telegram (fast updats) : Click here
  • E-mail job Alert: Click here
  • Note : Apply Before the link Expires

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CSG Off Campus Drive 2022 – Frequently Asked Questions

✅ CSG this hiring for which position ?

CSG hiring candidates for Technical Support Analyst position

✅ What is the Educational Qualification to apply for CSG Off Campus Drive 2022 ?

BE, B.Tech, Diploma Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post

✅ What is the salary limit for this position ?

the salary limit is not mentioned in the “Official Notification”. As per norms

✅ What is the Expriance needed for apply to this post ?

Freshers candidates can apply for this position. Refer the official notification to get mode details about Expriance and skils needed for this post

✅ What is the job location for CSG Off Campus Drive 2022 ?

The Job location for this post is Bengaluru , Karnataka

✅ What is the Last date to apply for this post ?

There is not mentioned last date to apply Note : Apply Before the link Expires

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