CSS Corp Off Campus Drive 2021 | Support Engineer | Any Degree | Apply Now

CSS Corp Off Campus Drive 2021 | CSS CORP PVT LTD has recruit Any Degree candidates for Support Engineer | Apply Online @ official website | www.jobvision.in

CSS Corp Off Campus Drive 2021

CSS Corp Off Campus Drive 2021 : CSS CORP PVT LTD has to recruit candidates for Support Engineer positios through off campus in Chennai Tamil Nadu . The candidates who are Finished in Any Degree Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online.If you are really wish to make your career with CSS CORP PVT LTD you can use this recruitment.

Here you will get the details for the post of Support Engineer includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (27.10.2021) section to get more latest Govt and Private updates on the daily bases.

Details Of CSS Corp Off Campus Drive 2021
Organization Name CSS CORP PVT LTD
Job Category Private jobs
Job Role Support Engineer
Qualification Any Degree
Total Vacancy Various
Experience Needed 0 - 2 Years
Job Location Chennai , Tamil Nadu
Salary As per norms
Apply Mode Online
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Apply Link Available below

About CSS CORP PVT LTD

CSS CORP PVT LTD : As a new age services company, we harness the power of AI, automation, analytics and digital technologies to help our clients address specific customer engagement needs. We act as a catalyst for growth by enabling enterprises transform from traditional models to new age service models and help them identify new revenue streams. From Digital customer experience to tech support, network modernization to management, cloud and IT operations, we have built our reputation on delivering stellar customer experiences. Our associates take pride in being part of the versatile and vibrant work environment we foster. We have been recognized by Times Ascent as one of the top 10 β€˜Dream Companies to work for

Detailed Job Description For CSS Corp Off Campus Drive 2021

The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary. They will create, manage tickets for the issues that the customer contacts. They will act as the first point of contact before the customer reached the TAC. Their job will also involve creation of licenses and support accounts to the clients worldwide.

The team will also ensure customer satisfaction / experience is and stays a priority. Manage high visibility exceptions and can work with cross - functional teams to provide best solutions

Responsibilities:

  • Creation of World Wide Return Materials Authorisation
  • Ensuring all Premium Service orders are completed in a timely manner
  • Working and managing 3 Party Vendors around shipments, deliveries and returns
  • Resolve any RMA issues from the customer or Level 1,2& 3 Technical Centers
  • Provide tracking and Status updates on all 4 hour calls submitted to the Technical Centers
  • Updating the Siebel Database to document customer cases
  • Notification to customers product shipments
  • Escalating RMAs for additional support in a timely manner
  • Manage caseloads in a timely manner to closure
  • Provide customers with support for return products
  • Follow all guidelines for processing RMAs for customers without contracts
  • Providing software download access to customers by processing Web Login requests
  • Providing license to customers for software updates
  • Manage high visibility exceptions and can work with cross-functional teams to provide best solutions
  • Customer Service Representatives will work on a World Wide schedule covering 24x5x365 with a rotating schedule
  • Handle L0 cases for confirmation of hardware failure and proceed with RMA Provide L0 level technical assistance on cases to rule out hardware error.

Job Qualification and Skills Required For CSS Corp Off Campus Drive 2021

  • Excellent communication skills - for voice support
  • Should be able to communicate effectively
  • Should possess good telephone and email etiquette
  • Must be a graduate
  • Should be willing to work in US, UK time zones (24/7 environment including rotational night shifts)
  • Must have good customer handling skills with the ability to learn networking concepts

Documents to be Carried for CSS Corp Off Campus Drive 2021

How To Apply For CSS Corp Off Campus Drive 2021

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Latest Updates : Today job (27.10.2021)
  • Join whatsapp (fast updats) : Click Here
  • Join Telegram (fast updats) : Click here
  • E-mail job Alert: Click here
  • Note : Apply Before the link Expires

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CSS Corp Off Campus Drive 2021 – Frequently Asked Questions

βœ… CSS CORP PVT LTD this hiring for which position ?

CSS CORP PVT LTD hiring candidates for Support Engineer position

βœ… What is the Educational Qualification to apply for CSS Corp Off Campus Drive 2021 ?

Any Degree Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post

βœ… What is the salary limit for this position ?

the salary limit is not mentioned in the β€œOfficial Notification”. As per norms

βœ… What is the Expriance needed for apply to this post ?

0 - 2 Years candidates can apply for this position. Refer the official notification to get mode details about Expriance and skils needed for this post

βœ… What is the job location for CSS Corp Off Campus Drive 2021 ?

The Job location for this post is Chennai , Tamil Nadu

βœ… What is the Last date to apply for this post ?

There is not mentioned last date to apply Note : Apply Before the link Expires

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