Dell Off Campus Drive 2021 | Technical Support | Any Degree | Bangalore , Karnataka | Apply Online
Company Name : Dell India – Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.
||Company Name||Dell India|
|Job Category||Private jobs|
|Job Role||Technician, Tech Support|
|Experience Needed||0 - 2 Years|
|Job Location||Gurgaon , Haryana|
|Salary||Best in Industry|
|Post released dete||Available Now|
Here you will get the details for the post of Technician, Tech Support includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (16.09.2021) section to get more latest Govt and Private updates on the daily bases.
Job Description for Dell Jobs 2020 :
At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.
Join us as a Support Technician on our Client Managed Services team in Gurgaonto do the best work of your career and make a profound social impact.
- Graduate with 0-2 years of experience.
- Flexible on shift rotation base on business needs (24/7 Environment).
- First-rate customer focus, phone etiquette and work ethic with excellent communications skills.
- Excellent communications skills with ability to maintain composure under stress
- Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
What you’ll achieve
As a Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to improve returns on IT investments, drive efficiencies and reduce costs.
- Provide first-level support and use troubleshooting techniques and tools to identify technical defects/issues & assign incidents and escalate problems in line with documented guidelines and procedures
- Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
- Document relevant information and ensure that the customer is communicated with in a timely manner regarding the overall progress of their issue & identify and provide input on unique or recurring customer problems
- Consistently perform to set targets & comply with schedule adherence to ensure overall service level targets are achieved
- Maintain comprehensive knowledge of service offerings along with future industry products and technologies & attend required technical training sessions and make effective use of assigned lab time
- Take the first step towards your dream career
- Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
- Certificate/Diploma in computing or equivalent
- Working knowledge of PC architecture/technology
Documents to be Carried for Dell Jobs 2021 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply for Dell Jobs 2021 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires.