Digital Guardian Off Campus Drive 2021 | Software Engineer | BE, B.Tech | Hyderabad , Telangana | Apply Online
Company Profile : Digital Guardian is a collaborative group of hands-on, game changing innovators, willing to do what it takes to get the job done! We strive to engage, develop, and retain top talent by fostering an environment where individuals can succeed.For more than 15 years, Digital Guardian has enabled data-rich organizations to protect their most valuable assets with an on premises deployment or an outsourced managed security program (MSP). Digital Guardian sets the standard on how to protect data!
||Company Name||Digital Guardian|
|Job Category||Private jobs|
|Job Role||Software Support Engineer|
|Experience Needed||0-2 Years|
|Job Location||Hyderabad , Telangana|
|Salary||Best in Industry|
|Post released dete||Available Now|
Here you will get the details for the post of Software Support Engineer includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (24.09.2021) section to get more latest Govt and Private updates on the daily bases.
Job Description For Digital Guardian Jobs 2021 :
we are looking for an Associate Software Support Engineer Opens in New Window to join the team at our Hyderabad office! As a Associate Software Support Engineer, you are the face of the company to our customers. You are a customer advocate. The Associate Software Support Engineer is responsible for providing exceptional support and technical assistance to Digital Guardian customers. The SSE works closely with customers, to diagnose issues and provide implementation support. The SSE acts as a first line of support for issues with Digital Guardian products and works to provide quick resolution utilizing existing knowledge and workarounds.
Your responsibilities will include:
- Accept incoming support requests through phone and email channels.
- Acknowledge customer requests and handle them expeditiously and professionally. Proactively communicate and accurately set customer expectations.
- Triage each assigned support issue according to defined Digital Guardian Support Standards.
- Obtain a clear understanding of the problem being reported and request appropriate supporting information to continue investigation.
- Provide “hands-on” support using broad base of knowledge as an IT generalist or systems administrator.
- Excellent search skills
- Escalate to Level 2 Support when necessary
Skills Required For Digital Guardian Jobs 2021 :
- High energy and enthusiasm for delivering support services
- Excellent oral and written skills.
- Excellent planning and organizational skills, as well as sound, independent judgment.
- Knowledge of desktop Windows operating systems (Windows 7/8/10).
- Knowledge of Linux/Unix/Mac OS X is preferred
- Ability to debug and interpret events taking place on Windows, Linux and Mac OS X technologies.
- Experience working with virtualization technologies (VMWare, Citrix, etc.).
- Digital Guardian is a 24/7 operation, this position may require shift, weekend work or on call rotation.
Documents to be Carried for Digital Guardian Jobs 2021 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Digital Guardian Jobs 2021 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires.