Ebay Careers 2023 Apply Customer Service Executive

Ebay - Ebay Careers 2023 is recruiting Any Degree candidates for the role of Customer Service Executive Apply Online @ official website

Ebay Careers 2023 Recruitment Notification - Ebay Careers 2023 Career Notification for Customer Service Executive role | Ebay Careers 2023 job opening Online Application. Ebay Careers 2023 is currently recruiting candidates for Customer Service Executive positions in Mumbai Maharahtra . Candidates who have completed their Any Degree are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Ebay Careers 2023, this is your chance to apply.

Here, you will find information about the Customer Service Executive post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

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Ebay Highlights

Organization Ebay Careers 2023
Job Category Private jobs
Job Role Customer Service Executive
Qualification Any Degree
Total Vacancy Various
Experience Freshers
Job Location Mumbai , Maharahtra
Salary As per norms
Apply Mode Online
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About Ebay Careers 2023 :

Ebay Careers 2023 Apply Customer Service Executive
Ebay Careers 2023 Apply Customer Service Executive

eBay Inc. is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995 and became a notable success story of the dot-com bubble.

Detailed Job Description :

Providing a timely resolution as well as maintaining a positive relationship with the account management group. This teammate will be the primary point of contact for AM’s and proactively connect with sellers either via phone or emails to help resolve their issues.

Responsibilities

  • Handle day to day reactive issues with merchants via inbound and outbound phone and email
  • Work as per defined processes and SLA – outlook issue process
  • Handle all hotline volume within the define SL. Lead the same in terms timely login & staffing during break time.
  • Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.
  • Resolve issues for merchants of any eBay specific impediment to growth and sales (including defect reviews/removal, eMBG case review/action, technical issues, standards and policy related issues)
  • Coach merchants so that issues and policies do not impede their business in future and help them develop a proactive approach to avoidance (as opposed to resolution after the fact). Including adoption of eBay tools and/or standard processes
  • Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution
  • Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy
  • Share timely findings with the AM’s
  • Share learning with team in daily huddles for exciting/unique issue/query worked.
  • Be empathetic to customer concerns and display a candid desire to serve with ownership through to resolution
  • At times, use negotiation and influence to advocate on behalf of eBay and/or the customer
  • Summarize and provide customer feedback to management
  • Perform related duties as assigned
  • Conduct Outreach activities (outbound phone and/or email) including but not limited to – Outreach to customers with product/policy information/education/rollout– Outreach to customers to drive sustainable business growth for high quality sellers and help to maintain a healthy top seller community. E.g. coach customers in regard to policies that may impede progress on their account or result in selling restriction, support to correct listing that are in violation, share best practices to avoid violations etc.
  • Training/OJT Lead: Provide training and mentoring new hires or low performers.
  • Training/OJT Lead: Provide policy/product/process update with team
  • Handle escalated complicated cases

Job Qualification and Skills Required :

  • Good communication Skills and Verbal Skills
  • Good teamwork
  • Problem solving
  • Initiative and enterprise
  • Planning and organizing
  • Self-management
  • Quick learning Skills
  • Good technology Subjects.

Selection Process :

The selection process for the Customer Service Executive post at Ebay Careers 2023 includes several stages, such as:

  1. Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.

  2. Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.

  3. Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.

  4. HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Ebay Careers 2023 Online Apply Link

πŸ‘‰ Apply Link ( Ebay )
Double Click to apply

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Ebay – FAQs

Q1. How to apply Ebay ?

you can apply for this post via Online

Q2. What is the Ebay Careers 2023 Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for Ebay ?

The Job location for this post is Mumbai , Maharahtra

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