FICO Off Campus Drive 2022 | Customer Support Engineer | BE, B.Tech | Apply Now

FICO Off Campus Drive 2022 | FICO has recruit BE, B.Tech candidates for Customer Support – Engineer I | Apply Online @ official website | www.jobvision.in

FICO Off Campus Drive 2022

FICO Off Campus Drive 2022 : FICO has to recruit candidates for Customer Support – Engineer I positios through off campus in Bengaluru Karnataka . The candidates who are Finished in BE, B.Tech Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online.If you are really wish to make your career with FICO you can use this recruitment.

Details Of FICO Off Campus Drive 2022
Organization Name FICO
Job Category Private jobs
Job Role Customer Support – Engineer I
Qualification BE, B.Tech
Total Vacancy Various
Experience Needed Freshers
Job Location Bengaluru , Karnataka
Salary As per norms
Apply Mode Online
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Here you will get the details for the post of Customer Support – Engineer I includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (25.05.2022) section to get more latest Govt and Private updates on the daily bases.

About FICO

FICO : Headquartered in Silicon Valley USA, FICO® is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict government regulations.

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Detailed Job Description For FICO Off Campus Drive 2022

  • Product/Customer support for global clients.
  • Manage the flow of customer’s incidents via telephone, Cases/Incidents, and working with next level support, Infrastructure teams, Product teams and manage end-to-end communication with clients based on agreed SLAs.
  • Triage and escalate incidents in a timely manner according to standard operating procedures.
  • Act as a liaison between engineering and consulting teams to resolve incidents.
  • Maintain and determine ways to improve the customer experience, always demonstrating a strong client-focus with professional communication.
  • On-board customers to the support portal in real-time for assigned region.
  • Exercise judgment within defined practices and procedures, provide status on progress and makes recommendations on process improvements.
  • Manage work assignments, priorities, and schedules with input from senior specialists or direct manager.

Job Qualification and Skills Required For FICO Off Campus Drive 2022

  •  Bachelor’s degree or equivalent.
  • Sound understanding in managing, handling, and troubleshooting multi-tier Cloud applications/software products and on-premise solutions.
  • Good customer-facing skills in general to handle phone and emails of clients.
  • Good understanding about Enterprise level application support and infrastructure Support.
  • Good knowledge on Cloud Platform.
  • Flexible to work primarily in shifts, 24×7 environment
  • Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality.
  • Ability to prioritize and manage multiple incidents.
  • Demonstrated ability to interact with diverse customer base successfully.
  • Knowledge/prior exposure to Incident/Problem/Change Management. Process knowledge e.g. managing / tracking / etc.
  • Thrives in a fast-paced environment with the ability to successfully manage and prioritize multiple tasks.
  • Understanding of ITIL framework
  • Knowledge of AWS concepts
  • Basic knowledge on Monitoring tools.
  • Excellent written and verbal skills.
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Documents to be Carried for FICO Off Campus Drive 2022

How To Apply For FICO Off Campus Drive 2022

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Latest Updates : Today job (25.05.2022)
  • Join whatsapp (fast updats) : Click Here
  • Join Telegram (fast updats) : Click here
  • E-mail job Alert: Click here
  • Note : Apply Before the link Expires

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FICO Off Campus Drive 2022 – Frequently Asked Questions

✅ FICO this hiring for which position ?

FICO hiring candidates for Customer Support – Engineer I position

✅ What is the Educational Qualification to apply for FICO Off Campus Drive 2022 ?

BE, B.Tech Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post

✅ What is the salary limit for this position ?

the salary limit is not mentioned in the “Official Notification”. As per norms

✅ What is the Expriance needed for apply to this post ?

Freshers candidates can apply for this position. Refer the official notification to get mode details about Expriance and skils needed for this post

✅ What is the job location for FICO Off Campus Drive 2022 ?

The Job location for this post is Bengaluru , Karnataka

✅ What is the Last date to apply for this post ?

There is not mentioned last date to apply Note : Apply Before the link Expires