GOC Off Campus Drive | Analyst – Apply Now

GOC Off Campus Drive - GOC has recruit BE, B.Tech, BCA, B.Sc candidates for Analyst Apply Online @ official website

GOC Off Campus Drive : GOC has to recruit candidates for Analyst positions through off campus in Bengaluru Karnataka . The candidates who are Finished in BE, B.Tech, BCA, B.Sc Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with GOC you can use this recruitment.

GOC Off Campus Drive
Organization GOC
Job Category Private jobs
Job Role Analyst
Qualification BE, B.Tech, BCA, B.Sc
Total Vacancy Various
Experience Freshers
Job Location Bengaluru , Karnataka
Salary As per norms
Apply Mode Online
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Here you will get the details for the post of Analyst includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (06.12.2022) section to get more latest Govt and Private updates on the daily bases.

GOC Off Campus Drive | Analyst – Apply Now
GOC Off Campus Drive | Analyst – Apply Now

Detailed Job Description :

  • Maintain a positive and professional attitude towards customers. 
  • Provide support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls). 
  • Be flexible to work in a 24×7 service environment as per the business needs which might include night and weekend shifts
  • Troubleshoot basic technical problems, identify customer needs, and develop creative solutions to address them. 
  • Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally. 
  • Maintain response and resolution speed as defined by SLOs; 
  • Keep high customer satisfaction scores and follow quality standards in 95% of cases. 
  • Utilize existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment. 
  • Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues. 
  • Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing. 

Job Qualification and Skills Required :

  • BTech/BE Information Technology/Computer Science degree/ BCA or BSc computers or equivalent practical experience with a strong academic record
  • Excellent verbal and written English language skills 
  • Strong attention to detail and a proven ability to balance multiple priorities
  • 0-18 months experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimisation in any company
  • Front-end web programming experience in HTML or JavaScript, as well as proficiency writing SQL queries
  • Basic understanding of networking concepts
  • Basic understanding of web protocols such as HTTP, DNS, SSL/TLS, etc
  • Ability to go beyond help center articles and understand the technical system to resolve customer queries

Selection Process :

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

GOC Online Apply Link

👉 Apply Link ( GOC Off Campus Drive )
Double Click to apply

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GOC Off Campus Drive – FAQs

Q1. How to apply GOC Off Campus Drive ?

you can apply for this post via Online

Q2. What is the GOC Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for GOC Off Campus Drive ?

The Job location for this post is Bengaluru , Karnataka

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