GOC Recruitment 2022 – Analyst – Any Degree

GOC Recruitment 2022 - GOC has recruit Any Degree candidates for Analyst Apply Online @ official website

GOC Recruitment 2022 : GOC has to recruit candidates for Analyst positions through off campus in Hyderabad Telangana . The candidates who are Finished in Any Degree Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with GOC you can use this recruitment.

GOC Recruitment 2022
Organization GOC
Job Category Private jobs
Job Role Analyst
Qualification Any Degree
Total Vacancy Various
Experience 0-18 months
Job Location Hyderabad , Telangana
Salary As per norms
Apply Mode Online
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Here you will get the details for the post of Analyst includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (29.11.2022) section to get more latest Govt and Private updates on the daily bases.

GOC Recruitment 2022 – Analyst – Any Degree
GOC Recruitment 2022 – Analyst – Any Degree

Detailed Job Description :

As an Analyst, you will be expected to provide excellent customer service by answering questions and resolving issues related to Google products. Your role would need you to provide support on inbound chats/calls/emails from the customers. In case of requirement, you would need to contact the customer(s) with the pending resolution over call/email. 

Position Responsibilities 

  • Maintaining a positive and professional attitude towards customers 
  • Providing support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls)
  • Be flexible to work in a 24Γ—7 service environment as per the business needs which might include working consistently in the night shifts and on weekends
  • Troubleshoot basic technical problems, identify customer needs and develop creative solutions to address them.
  • Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally
  • Maintain response and resolution speed as defined by SLOs; 
  • Keep high customer satisfaction scores and follow quality standards in 95% of cases.
  • Use existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.
  • Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues
  • Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing.

Job Qualification and Skills Required :

  • Bachelor’s degree from an accredited institution 
  • Excellent verbal and written English language skills 
  • Strong attention to detail and a proven ability to balance multiple priorities
  • 0-18 months experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimisation in any company

Preferred Qualifications 

  • Ability to go beyond help center articles and understand the technical system to resolve customer queries
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience
  • Any qualification or experience in Digital marketing would be an added advantage 

Selection Process :

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

GOC Online Apply Link

πŸ‘‰ Apply Link ( GOC Recruitment 2022 )
Double Click to apply

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GOC Recruitment 2022 – FAQs

Q1. How to apply GOC Recruitment 2022 ?

you can apply for this post via Online

Q2. What is the GOC Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for GOC Recruitment 2022 ?

The Job location for this post is Hyderabad , Telangana

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