Groww Off Campus Drive 2024, Customer Success Executive Role Check Qualification

Groww Recruitment Notification for Customer Success Executive positions, Groww Off Campus Drive 2024 Notification was officially announced by Groww on recent days. Eligible and interested candidates should send their applications by Online. If you want to start your career with Groww, this is your chance to apply.

Groww Off Campus Drive 2024

Groww is recruiting BCom, BBA, BBM, BA, BSc, MBA/ PGDM candidates for the role of Customer Success Executive. Here, you will find more information about the Customer Success Executive post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

Groww Off Campus Drive 2024 Overview

Organization Groww
Job Category Private jobs
Job Role Customer Success Executive
Qualification BCom, BBA, BBM, BA, BSc, MBA/ PGDM
Total Vacancy Various
Experience 0 – 1 Years
Job Location , Across India
Salary As per norms
Apply Mode Online
Official Website https://groww.in/

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Detailed Job Description :

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

Job Qualification and Skills Required :

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
  • 50% cutoff – 10th, 12th and Graduation.
  • No backlogs and Gap years during education
At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing  a seamless experience for our customers. Regardless of the touchpoints, our Customer Success  Team ensures the customer finds what s/he needs in a fast and easy way. To make this happen,  we are looking for dynamic and energetic professionals with good communication skills who  demonstrate a customer-first attitude. This role is critical as it is the first point of call for the  customers.
 
Expectations from successful candidates are
 
1. Eagerness to learn about the company's products and their capabilities.
2. Ability to manage high volume of inbound customer queries.
3. Technical aptitude and the ability to understand and explain complex concepts in simple  terms.
4. Ability to empathize with the customer and high customer centricity.
5. Knowledge of other regional languages is helpful if the company works within the  country.

Selection Process :

The selection process for the Customer Success Executive post at Groww includes several stages, such as:

  • Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
  • Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
  • Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
  • HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link (Link given below).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Groww Online Apply Link

Apply Link ( Groww Off Campus Drive 2024 )
Double Click to apply

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Groww Off Campus Drive 2024 – FAQs

Q1. How to apply Groww Off Campus Drive 2024?

Ans. you can apply for this role through Online.

Q2. What is the Groww Off Campus Drive 2024 Selection Process?

Ans. Groww Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for Groww Off Campus Drive 2024?

Ans. The Job location for this post is , Across India

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