IBM Off Campus Drive 2020 | Technical Support | BE / B.Tech / B.Sc / BCA | Bangalore , Karnataka | Apply Online
Company Profile : IBM India Pvt. Ltd
International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
||Company Name||IBM India Pvt. Ltd|
|Job Category||Private jobs|
|Job Role||Technical Support Associate|
|Qualification||BE / B.Tech / B.Sc / BCA|
|Job Location||Bangalore , Karnataka|
|Salary||Best in Industry|
|Post released dete||Available Now|
Here you will get the details for the post of Technical Support Associate includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (20.09.2021) section to get more latest Govt and Private updates on the daily bases.
Job Description for IBM Jobs 2020 :
As a Technical Support Associate, you will be responsible to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintain poise and professionalism even with very difficult and demanding customers.
What will you do..
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Provide remote infrastructure support delivery and performing problem cause analysis
- Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
- Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipate customer needs and effectively addressing concerns related to their issue or resolution
Selection Process for IBM Jobs 2020 :
- Online Test
- Technical Round
Documents to be Carried for IBM Jobs 2020 :
- Students must carry one hard copy of mark sheets, resume, 3-4 Passport size photographs (recent) and Photo ID Card(Driving License/ Passport/ Voter ID/ College ID).
- All the students should appear for interview in formal dress.
- All the students are required to carry their all qualification documents starting from 10th Class.
How To Apply for IBM Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires.