Infosys Walk-in Interview | Service desk and Customer Service

Infosys Walkin Interview Pune 2023 – Infosys has recruit Any degree candidates for Service desk and Customer Service Apply Online @ official website

Infosys Walkin Interview Pune 2023 : Infosys has to recruit candidates for Service desk and Customer Service positions through off campus in Bangalore or Pune. The candidates who are Finished in Any degree Eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with Infosys, you can use this recruitment.

Infosys Walkin Interview Pune 2023
Organization Infosys
Job Category Private jobs
Job Role Service desk and Customer Service
Qualification Any degree
Total Vacancy Various
Experience 0 to 4 years
Job Location , Bangalore or Pune
Salary Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )
Apply Mode Online (07.11.2022 to 11.11.2022)
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Here you will get the details for the post of Service desk and Customer Service includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (03.12.2022) section to get more latest Govt and Private updates on the daily bases.

Infosys Walk-in Interview | Service desk and Customer Service
Infosys Walk-in Interview | Service desk and Customer Service

Detailed Job Description :

JD1 : Customer Service

· Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.

· Excellent communication skills to attend/resolve client issues on calls/chat/mail.

· Communication scale - CEFR :: B1, C1, C2

· Open to work in 24*7 and work from office environment

· Analytical problem solvers who will understand issues and to resolve customer issues

· Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently

· Being proactive and show the utmost respect for customer’s time

· Good time management, ensuring all contacts with customers add value

· Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune

JD2 :Service Desk

Job Description::

· Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.

· Excellent communication skills – CEFR :: B1, C1, C2.

· Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS

· Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.

· Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.

· Knowledge of Incident Management lifecycle.

· Aware of current role SLA and Metrics handled.

· Talents should be based out of Bangalore or Pune.

· Work from Office is mandatory, No option of hybrid and WFH.

Job Qualification and Skills Required :

Things to remember while entering the campus

  • Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
  • would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
  • lease wear masks, & follow Covid protocols

Documents to Carry:

  • Carry 2 Copies of print out your updated resume;
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Interview details

Interview Time: 10 AM till 12.30 PM

Interview Date: 7th to 11thNovember 2022

Interview Venue:

PUNE Venue: Hinjewadi

Plot No. 1, Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park,

Building B1, ground floor, Hinjawadi, Pune,

Maharashtra 411057

Selection Process :

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Infosys Online Apply Link

πŸ‘‰ Apply Link ( Infosys Walkin Interview Pune 2023 )
Double Click to apply

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Infosys Walkin Interview Pune 2023 – FAQs

Q1. How to apply Infosys Walkin Interview Pune 2023 ?

you can apply for this post via Online Online (07.11.2022 to 11.11.2022)

Q2. What is the Infosys Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for Infosys Walkin Interview Pune 2023 ?

The Job location for this post is , Bangalore or Pune

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