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Mastercard Fresher Jobs 2023 | Production Support Engineer – Apply Now

Mastercard Fresher Jobs 2023 - Mastercard is recruiting BE, B.Tech candidates for the role of Production Support Engineer Apply Online @ official website

Mastercard Recruitment Notification - Mastercard Career Notification for Production Support Engineer role | Mastercard job opening Online Application. Mastercard is currently recruiting candidates for Production Support Engineer positions in Pune Maharashtra . Candidates who have completed their BE, B.Tech are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Mastercard, this is your chance to apply.

Here, you will find information about the Production Support Engineer post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

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Mastercard Fresher Jobs 2023 Highlights

Organization Mastercard
Job Category Private jobs
Job Role Production Support Engineer
Qualification BE, B.Tech
Total Vacancy Various
Experience Freshers
Job Location Pune , Maharashtra
Salary As per norms
Apply Mode Online
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About Mastercard :

Mastercard Fresher Jobs 2023 | Production Support Engineer – Apply Now
Mastercard Fresher Jobs 2023 | Production Support Engineer – Apply Now

Detailed Job Description :

  • Perform L1 Application Support services on a 24x7x365 basis. Email Based Alert Monitoring – Initial response & triage of alerts using SOP
  • Validation of CRQ’s using Alerts or Dashboards
  • Application Performance and Monitoring using Dashboards
  • Problem Ticket creations & follow-ups for Alerts reductions
  • Alerts/Volumetric reporting (Bi-weekly, Monthly)
  • Participation in TRT/Bridge calls for Critical alert resolution
  • Soft Skills & Situation Management over the phone call
  • Contribution in Knowledge Management – create/update new or existing SOP
  • Assign incidents generated by monitoring tools to corresponding application and support teams using SOPs.
  • Escalate and engage Incident Requests and Change Requests to respective application teams using escalation matrix.
  • Communicate and correlate any events triggered during a change window to corresponding application teams to ensure application availability.
  • Regularly perform data analysis to determine Customer’s program performance and identify areas of improvement
  • Increase quality of work through streamlining of processes, reducing alert counts, innovating wherever/whenever possible, and through various other continuous improvement opportunities.
  • The approved service management tool(s) (e.g., Remedy) will serve all specific incidents, changes and service requests.
  • Person should be ready to work in Shifts.

Job Qualification and Skills Required :

  • Bachelor’s Degree or equivalent work experience.
  • Basic understanding of UNIX scripting
  • Experience on batch scheduling & Monitoring
  • Basic understanding of SQL/Oracle or any other relational database
  • Knowledge on tool monitoring (Splunk, Dynatrace & Omnibus)
  • Effective problem and troubleshooting skills
  • Knowledge of ITSM best practices
  • Effective written and verbal communication skills
  • Effective interpersonal skills.

Secondary skills (Good to have) –

  • Knowledge of Mainframe skills – JCL, OPC/CA7 (Job Scheduler)
  • Alert Tools – Xmatters , Nagios , Azure Monitor , IPMON, Zabbix

Selection Process :

The selection process for the Production Support Engineer post at Mastercard includes several stages, such as:

  1. Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.

  2. Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.

  3. Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.

  4. HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Mastercard Online Apply Link

👉 Apply Link ( Mastercard Fresher Jobs 2023 )
Double Click to apply

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Mastercard Fresher Jobs 2023 – FAQs

Q1. How to apply Mastercard Fresher Jobs 2023 ?

you can apply for this post via Online

Q2. What is the Mastercard Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for Mastercard Fresher Jobs 2023 ?

The Job location for this post is Pune , Maharashtra