Miko - Miko Off Campus Drive 2023 is recruiting B.E, B.Tech candidates for the role of Technical Support Executive Apply Online @ official website
Miko Off Campus Drive 2023 Recruitment Notification - Miko Off Campus Drive 2023 Career Notification for Technical Support Executive role | Miko Off Campus Drive 2023 job opening Online Application. Miko Off Campus Drive 2023 is currently recruiting candidates for Technical Support Executive positions in Mumbai Maharashtra . Candidates who have completed their B.E, B.Tech are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Miko Off Campus Drive 2023, this is your chance to apply.
Here, you will find information about the Technical Support Executive post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.
|Organization||Miko Off Campus Drive 2023|
|Job Category||Private jobs|
|Job Role||Technical Support Executive|
|Experience||0 – 2 Years|
|Job Location||Mumbai , Maharashtra|
|Salary||As per norms|
|Join Whastsapp||Click here|
|Join Telegram||Click here|
About Miko Off Campus Drive 2023 :
Founded in 2015, Miko is an advanced consumer robotics innovations lab passionate about bringing the best of technology to young learners everywhere. Home to the world’s leading educators, engineers, psychologists and content developers, Miko takes learning to a whole new level through state-of-the-art artificial intelligence, robotics and IoT. The company has a global mindset with offices in the innovation hubs of Silicon Valley and Mumbai.
Detailed Job Description :
- Miko is looking for a Tech Support Executive who possesses excellent communication skills, a strong tech background, and a passion for providing outstanding customer support. As a Tech Support Executive, you will play a crucial role in ensuring our customers have a seamless experience with our Miko robots. You will be responsible for addressing customer inquiries, resolving technical issues, and going the extra mile to exceed customer expectations.
Job Qualification and Skills Required :
- Provide top-notch technical support to customers through various channels, including email, chat, and phone
- Troubleshoot and resolve technical issues related to our IoT devices, ensuring prompt and accurate solutions
- Collaborate with cross-functional teams to escalate and resolve complex technical problems
- Document customer interactions and resolutions in our support system
- Proactively identify and communicate recurring issues to the product and engineering teams for resolution
- Stay up-to-date with product knowledge and updates to provide accurate and effective support
- Assist in creating and updating support documentation and resources for customers
- Demonstrate a strong customer-centric attitude and a commitment to resolving issues promptly
- A bachelor’s degree in a relevant field or equivalent work experience
- 0-2 years of experience in technical support, preferably with IoT devices
- Strong technical background with the ability to quickly grasp complex technical concepts
- Excellent communication skills, both written and verbal
Proficiency in using support ticketing systems, with knowledge of Zendesk preferredAbility to work effectively in a fast-paced startup environmentAbility to work remotely with limited supervisionComfortable working night shifts as part of a rotational scheduleA proactive and problem-solving mindset with a dedication to customer satisfactionExceptional attention to detail and organizational skills
If you are a tech-savvy individual with a customer-centric attitude and a passion for solving technical challenges, we encourage you to apply for the Tech Support Executive position at Miko.
Selection Process :
The selection process for the Technical Support Executive post at Miko Off Campus Drive 2023 includes several stages, such as:
Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.
It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.
How To Apply :
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply Before the link Expires
Miko Off Campus Drive 2023 Online Apply Link
Apply Link ( Miko )
Double Click to apply
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Miko – FAQs
Q1. How to apply Miko ?
you can apply for this post via Online
Q2. What is the Miko Off Campus Drive 2023 Selection Process ?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Q3. What is the job location for Miko ?
The Job location for this post is Mumbai , Maharashtra
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