Parexel Off Campus Drive 2020 | Technical Support Analyst | BE / B.Tech | Hyderabad , Telangana | Apply Online
Company Profile : Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do. Headquartered near Boston, Massachusetts and in Durham, North Carolina, and supporting clients in more than 100 countries, our almost 20,000 employees are united by one simple fact. We care. We’re not just the people with brains, we’re the people with heart.
|Job Category||Private jobs|
|Job Role||Technical Support Analyst|
|Experience Needed||0 - 2 Years|
|Job Location||Hyderabad , Telangana|
|Salary||Best in Industry|
|Post released dete||Available Now|
Here you will get the details for the post of Technical Support Analyst includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (05.08.2021) section to get more latest Govt and Private updates on the daily bases.
Job Description For Parexel Jobs 2020 :
- Deliver a positive, memorable and meaningful service to both internal and external customers
- Be responsible for the timely and effective delivery of personally assigned objectives to agreed standards and within agreed timescales
- Develop and maintain good relationship with all stakeholders and ensure they are kept informed of work in progress and involved in relevant decision making.
- Provide service related to supporting the second line support function for software issues raised, triaging them and bringing them to a successful and timely conclusion.
- Diagnose application defects from exhibited symptoms; devise potential a work-around for customers and enter an in-depth technical analysis of root cause into the defect tracking system
- Participate fully in the development of processes to improve the service levels on support activities as requested – improving resolution times or quality as needed (e.g. maintain and share info on resolved issues, identify improvements to ‘support’ documentation, etc.)
- Assist less experienced team members, helping them to develop the knowledge and skills necessary to perform their roles effectively
Skills Required For Parexel Jobs 2020 :
- Customer Service experience (essential)
- Understanding of SQL (essential)
- Technical Helpdesk experience (essential)
- Unit and system testing/validation desirable
- ITIL Incident and Problem management desirable
Documents to be Carried for Parexel Jobs 2020 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Parexel Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires.