PowerSchool Careers 2022 | Associate Technical Support

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
• Recognizes problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team
• Logs and tracks calls using problem management database and maintains history records and related problem documentation
• Prepares standard statistical reports, such as help desk incident reports
• Consults with programmers to explain software errors or to recommend changes to programs
• May test software and hardware to evaluate ease of use and whether product will aid user in performing work
• All other duties as assigned

• 0-2 years’ prior experience in a technical support role
• Proficient in Microsoft Office suite
• Salesforce experience preferred
• Prior CRM experience preferred
• Strong attention to detail and time management
• Strong oral and written communication skills
• Strong customer service and conflict resolution skills
• Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
• Associate’s degree or equivalent work experience

• Aptitude Written Test Online
• Group Discussion
• Technical Interview
• HR Interview
• Must Read : How To Prepare For A Walk-In Interview and Interview Questions and Answers

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link open new tab on your browser
• Read carefully above page and find apply button in this page
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted it will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply Before the link Expires

Q1. How to apply PowerSchool Careers 2022 ?

you can apply for this post via Online

Q2. What is the PowerSchool Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for PowerSchool Careers 2022 ?

The Job location for this post is Bengaluru , Karnataka