Precisely Off Campus Drive 2021 | Associate Engineer | BE, B.Tech | Apply Now

Precisely Off Campus Drive 2021 - Precisely India has recruit BE, B.Tech candidates for Associate Engineer Apply Online @ official website

Precisely Off Campus Drive 2021 : Precisely India has to recruit candidates for Associate Engineer positions through off campus in Bangalore Karnataka . The candidates who are Finished in BE, B.Tech Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with Precisely India you can use this recruitment.

Precisely Off Campus Drive 2021
Organization Precisely India
Job Category Private jobs
Job Role Associate Engineer
Qualification BE, B.Tech
Total Vacancy Various
Experience 0 – 1 year
Job Location Bangalore , Karnataka
Salary As per norms
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Here you will get the details for the post of Associate Engineer includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (11.08.2022) section to get more latest Govt and Private updates on the daily bases.

Precisely Off Campus Drive 2021 | Associate Engineer | BE, B.Tech | Apply Now
Precisely Off Campus Drive 2021 | Associate Engineer | BE, B.Tech | Apply Now

Detailed Job Description :

Associate Support Engineer is responsible for providing first level support for Precisely products to its customers. It is a customer facing role, you need to be passionate towards serving customers, troubleshooting and finding solutions.

Responsibilities:

  • Receive telephone calls and emails from English-speaking customers/partners concerning technical issues. Open Support cases for each call and update cases in the call tracking system on a consistent basis.
  • Take ownership of customer/partner inquiries and gather and analyses appropriate diagnostic information. Follow up consistently with customers/partners as promised/agreed upon and subject to published service level agreements (SLAs).
  • Escalate internally when necessary and follow through on all commitments. Understand the Severity of the issue and follow the internal escalation paths in a timely manner. Provide escalation assistance.
  • Keep customers/partners informed of how and when problems are resolved within the severity levels timeframe, always communicating in a professional manner both verbally and in written form.
  • Provide the customer/partner all the steps taken to resolve the incident.
  • Assist internal resource such as pre-sales or services engineers during product demonstrations, installations, machine upgrades and product upgrades remotely over the telephone and via E-mail.
  • Interface with development staff to test and resolve customer/partner issues. Interface with Product Management foe enhancements request.
  • Compose FAQ’s, document solutions, and knowledgebase items. Review of knowledge base documentation prior to publication.
  • Interface with Support teams in EMEA, APAC and the USA and with teams in the wider Precisely family.
  • Develop new skills in the company’s technical community.
  • Extend knowledge to be able to support additional Precisely products and technologies.
  • Individual should be comfortable working in any shifts (incl. night shifts) based on business need.

Job Qualification and Skills Required :

  • Ideally, a degree or equivalent from any recognized academic institution is necessary.
  • Computer savvy. Proficient and knowledgeable in working on a laptop/desktop.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • 0-1-year intern/project experiences in some or all of the technologies listed in Preferred requirements section.
  • Self-learning abilities with a combination of self-study/e-learning and hands on training.

PREFERRED REQUIREMENTS:

  • Very good communication skills, proficient in English language.
  • Customer centric mind-set and attitude to help/serve others.
  • Good troubleshooting skill to analyze technical problems, find root cause and drive resolution.
  • Individual to demonstrate professional ethics and values that are move aligned to Precisely.
  • Technical knowledge on any or all is required: Operating systems like Linux/Unix/AS400/AIX, Databases: Oracle, MS SQL, Cloud platform: Google, AWS, Azure; Coding knowledge in Java, C, C++, Python will be essential; Networking and security knowledge are very good to have for some of the product support

Selection Process :

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

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Precisely Off Campus Drive 2021 – FAQs

Q1. How to apply Precisely Off Campus Drive 2021 ?

you can apply for this post via Online

Q2. What is the Precisely India Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for Precisely Off Campus Drive 2021 ?

The Job location for this post is Bangalore , Karnataka

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