PTC Off Campus Drive 2022 - PTC is recruiting B.E, B.tech candidates for the role of Associate Technical Support Specialist Apply Online @ official website
PTC Recruitment Notification - PTC Career Notification for Associate Technical Support Specialist role | PTC job opening Online Application. PTC is currently recruiting candidates for Associate Technical Support Specialist positions in Pune Maharashtra . Candidates who have completed their B.E, B.tech are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with PTC, this is your chance to apply.
Here, you will find information about the Associate Technical Support Specialist post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.
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PTC Off Campus Drive 2022 Highlights
| Organization | PTC |
| Job Category | Private jobs |
| Job Role | Associate Technical Support Specialist |
| Qualification | B.E, B.tech |
| Total Vacancy | Various |
| Experience | 0 - 2 years |
| Job Location | Pune , Maharashtra |
| Salary | As per norms |
| Apply Mode | Online |
| Join Whastsapp | 👉 Click here |
| Join Telegram | 👉 Click here |
About PTC :
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible
Detailed Job Description :
- Provide technical support and advice to customers and partners regarding implementation, customization, deployment, and optimization of our PLM applications (Windchill PDMLink®, Windchill ProjectLink® etc.)
- Utilize PTC’s case management tool to log issues, track associated status and related activities. The goal is to meet the high demands of our end customers who use PTC PLM solutions in a mission-critical environment.
- To do so, you provide high-quality support service to our customers and partners, minimizing their efforts, eliminating risks, and with best support experience. Use of your technical and industry-specific IT knowledge to provide extended support activities (technical trainings, webinars, mentoring etc.)
- Create and publish knowledge articles for re-use by PTC customers and employees. Candidate must demonstrate a willingness to be proactive as well as to independently take on new challenges.
- Identify and recommend product and support training opportunities for the team.
- Provision of our ITIL-based services with the aim of continuous quality improvement (ISO 9001:2015) Primary working hours will be in North America or Night shift hours required
Job Qualification and Skills Required :
Requirements Non-Technical:
- A strong capacity and desire to develop personalized customer service and communication skills.
- The candidate is expected to understand and relate to customers’ needs while effectively managing customer expectations.
- A strong background in technical and customer support is desired. The ability to effectively manage multiple urgent issues in parallel.
- The confidence, communication, and interpersonal skills to manage and direct customers during urgent and/or critical situations.
- The desire to learn new skills, coach, mentor, and train peers throughout the organization.
- The ability to work with teammates in a collaborative manner to achieve a mission.
- Presentation skills to prepare and present to large or small groups on technical and functional topics.
Requirements Technical:
- Strong experience on implementing or supporting Client-Server architecture or Multi-tier applications including practical knowledge of core components such as Databases, Networking and Operating Systems.
- Exposure to functional or hands on knowledge on cloud platforms such as Microsoft Azure, AWS or vCloud etc.
- Demonstrated ability to solve analytical problems with maintaining effective and precise investigation, documentation for issues, defects, and customer use cases.
- Object-Oriented programming background preferably in Java. An understanding of web and web services development including use of RESTful API’s, HTML and XML is preferred.
- Able to produce audience-appropriate technical communications with management, support personnel, and the customers.
Preferred Experience:
- 0-2 years experience with practical knowledge in a related support, services field that comprises of technical and soft skills.
Basic Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
- Experience working with technically diverse teams.
- Strong verbal and written communication skills for English is required.
Selection Process :
The selection process for the Associate Technical Support Specialist post at PTC includes several stages, such as:
-
Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
-
Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
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Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
-
HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.
It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.
How To Apply :
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply Before the link Expires
PTC Online Apply Link
👉 Apply Link ( PTC Off Campus Drive 2022 )
Double Click to apply
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PTC Off Campus Drive 2022 – FAQs
Q1. How to apply PTC Off Campus Drive 2022 ?
you can apply for this post via Online
Q2. What is the PTC Selection Process ?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Q3. What is the job location for PTC Off Campus Drive 2022 ?
The Job location for this post is Pune , Maharashtra
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