Rocket Health Off Campus Drive 2023, Customer Success Associate Posts Check Qualification

Rocket Health Recruitment Notification for Customer Success Associate positions, Rocket Health Off Campus Drive 2023 Notification was officially announced by Rocket Health on recent days. Eligible and interested candidates should send their applications by Online. If you want to start your career with Rocket Health, this is your chance to apply Rocket Health Off Campus Drive 2023 job vacancy.

Rocket Health Off Campus Drive 2023

Rocket Health is recruiting Any degree candidates for the role of Customer Success Associate. Here, you will find more information about the Customer Success Associate post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

Rocket Health Off Campus Drive 2023 Overview

Organization Rocket Health
Job Category Private jobs
Job Role Customer Success Associate
Qualification Any degree
Total Vacancy Various
Experience Freshers
Job Location Bengaluru , Karnataka (Remote)
Salary As per norms
Apply Mode Online
Official Website https://www.rockethealth.app/

Detailed Job Description :

  • You will be responsible for the ongoing experience of all Rocket Health customers/patients over WhatsApp, phone, email, and other messaging platforms. This dynamic role requires you to be on WhatsApp actively - our care team believes in quick responses, and clearing queries and tasks in real-time.
  • Ability to spot patterns in customer behaviour on both an individual and aggregate level and recommend future plans to positively impact their experience
  • Comes with a judgement-free mindset that aligns with our vision of creating a safe space
  • Decipher, aggregate, and clearly document emergent customer issues and escalate to appropriate internal teams and key stakeholders
  • Advocate for changes in other departments' ways of working and cross-functionally collaborate with teams to implement a change, if required for the improvement of overall customer experience
  • Leverage existing and additional relevant technologies for reporting and analytics across customer service and other customer-facing functions/ channels
  • Consistently delivering great end-to-end customer experience across stages, channels, and touchpoints in the customer journey

Job Qualification and Skills Required :

  • Can hold a smile and a conversation (verbal and written) in English and Hindi (additional languages are the cherry on the cake
  • Should be comfortable communicating with customers via phone, WhatsApp, email and other messaging platforms - Knowledge of emojis is a skill we love ?
  • Inherent capacity to build a strong rapport and relationship with people - patience is the key to success
  • Knowledge about mental or sexual healthcare or any healthcare is an added advantage - rest assured, we will train you
  • Prior experience in a similar role will be preferred - but to be honest, we are all from an unconventional background and we won’t mind taking a bet on an outlier profile
  • A passion for speaking to people is a must

Selection Process :

The selection process for the Customer Success Associate post at Rocket Health includes several stages, such as:

  • Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
  • Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
  • Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
  • HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link (Link given below).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Rocket Health Online Apply Link

Apply Link ( Rocket Health Off Campus Drive 2023 )
Double Click to apply

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Rocket Health Off Campus Drive 2023 – FAQs

Q1. How to apply Rocket Health Off Campus Drive 2023?

Ans. you can apply for this role through Online.

Q2. What is the Rocket Health Off Campus Drive 2023 Selection Process?

Ans. Rocket Health Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for Rocket Health Off Campus Drive 2023?

Ans. The Job location for this post is Bengaluru , Karnataka (Remote)

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