Salesforce Off Campus Drive 2021 | Support Engineer | BE, B.Tech | Apply Online

Salesforce : Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world

• Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
• Write sample code, client libraries, and contribute to Open Source projects.
• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
• Resolve customer service issues and skillfully manage complex customer service problems.
• Manage customers' expectations and experience in a way that results in high customer satisfaction.
• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
• Assist with the design and delivery of product and other technical training.
• Review support cases for technical and troubleshooting accuracy.
• Define and describe technical best practices.
• Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.
• Meet the monthly goals on KPIs such as CSAT, Productivity.
• Complete assigned project responsibilities.

• Lightning Experience - Lighting Web Components & Aura
• Modern Javascript
• Apex(Synchronous and Asynchronous)
• Integration - REST/SOAP/Bulk API
• Debugging/Troubleshooting Errors
• Visualforce
• Sites /Communities/ Force.com
• SOQL/SOSL
• Deployment- Metadata API/ANT Migration tool/CLI
• Flows/Process Builder
• Authentication, SSO/Auth Provider
• Event driven architecture - Platform Events, Streaming API, Change data capture
• g Field Service Lightning (FSL)
• Mobile Dev

Desired Skills :

• Previous experience with Salesforce.com CRM and its technologies.
• Experience as a committer in an Open Source project is a plus.
• Salesforce.com Certified Administrator (ADM201 Certified)
• Salesforce.com Certified Advanced Administrator (ADM211 Certified)
• Salesforce.com Certified Developer (DEV401 Certified)

• You should carry a copy of the Latest Resume.
• Aadhar Card (original and photocopy) with three passport size photographs are must.
• You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
• Students should have all the essential educational certificates along with the xerox copies.
• Must Read : How To Prepare For A Walk-In Interview and Common Interview Questions & Answers for Freshers

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link open new tab on your browser
• Read carefully above page and find apply button in this page
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted it will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Latest Updates : Today job (18.04.2021)
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