Sutherland Off Campus 2023, Customer Service Associate posts, Salary, Selection Process

Sutherland Recruitment Notification for Associate - Customer Service positions, Sutherland Off Campus 2023 Notification was officially announced by Sutherland on recent days. Eligible and interested candidates should send their applications by Online. If you want to start your career with Sutherland, this is your chance to apply.

Sutherland Off Campus 2023

Sutherland is recruiting B.Com, M.Com candidates for the role of Associate - Customer Service. Here, you will find more information about the Associate - Customer Service post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

Sutherland Off Campus 2023 Overview

Organization Sutherland
Job Category Private jobs
Job Role Associate - Customer Service
Qualification B.Com, M.Com
Total Vacancy Various
Experience Freshers
Job Location Chennai , Tamil Nadu (Work At Home)
Salary As per norms
Apply Mode Online
Official Website https://www.sutherlandglobal.com/

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Detailed Job Description :

  • Download bank statements and perform daily work allocation to the team
  • Review and apply the cash/credit flow into the system against invoice/debits which is not been automatically applied by the system itself
  • Research and resolve unidentified & unapplied payments
  • Research and respond to generic mailbox queries
  • Update Cross entity payment trackers
  • For language dependent cases update Trackers and work with language enabled delivery centers for closure
  • Handle Bad debt recoveries

Job Qualification and Skills Required :

Customer Master / Credits

  • Research and Setup/Update/edit customer accounts in the System
  • Follow up with the requester/customer for discrepancy
  • Complete the task and respond back to the stakeholder via email

Overall

  • Coordinating with external clients and internal stakeholders via email to resolve the issues
  • Adhere to Month End Closer/Year End Closer time lines
  • Explore for continuous process improvements and share best practices across teams
  • Contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis

Selection Process :

The selection process for the Associate - Customer Service post at Sutherland includes several stages, such as:

  • Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
  • Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
  • Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
  • HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link (Link given below).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Sutherland Online Apply Link

Apply Link ( Sutherland Off Campus 2023 )
Double Click to apply

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Sutherland Off Campus 2023 – FAQs

Q1. How to apply Sutherland Off Campus 2023?

Ans. you can apply for this role through Online.

Q2. What is the Sutherland Off Campus 2023 Selection Process?

Ans. Sutherland Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for Sutherland Off Campus 2023?

Ans. The Job location for this post is Chennai , Tamil Nadu (Work At Home)

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