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Unisys Careers 2023 for Service Desk Associate – Apply Now

Unisys Careers 2023 - Unisys is recruiting B.Sc, BCA candidates for the role of Service Desk Associate Apply Online @ official website

Unisys Recruitment Notification - Unisys Career Notification for Service Desk Associate role | Unisys job opening Online Application. Unisys is currently recruiting candidates for Service Desk Associate positions in Hyderabad Telangana . Candidates who have completed their B.Sc, BCA are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Unisys, this is your chance to apply.

Here, you will find information about the Service Desk Associate post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

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Unisys Careers 2023 Highlights

Organization Unisys
Job Category Private jobs
Job Role Service Desk Associate
Qualification B.Sc, BCA
Total Vacancy Various
Experience Freshers
Job Location Hyderabad , Telangana
Salary As per norms
Apply Mode Online
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About Unisys :

Unisys Careers 2023 for Service Desk Associate – Apply Now
Unisys Careers 2023 for Service Desk Associate – Apply Now

Detailed Job Description :

  • First point of contact for all end user reported issues or requests
  • Typically provides technical support for Internal and External customers
  • Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  • Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
  • Support multiple clients through customer service professionalism and insight

Job Qualification and Skills Required :

  • Excellent verbal and written communication.
  • Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
  • Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
  • Multitasking and coordination skills
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
  • Willingness and ability to work in shifts (24 x 7)

Selection Process :

The selection process for the Service Desk Associate post at Unisys includes several stages, such as:

  1. Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.

  2. Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.

  3. Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.

  4. HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Unisys Online Apply Link

👉 Apply Link ( Unisys Careers 2023 )
Double Click to apply

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Unisys Careers 2023 – FAQs

Q1. How to apply Unisys Careers 2023 ?

you can apply for this post via Online

Q2. What is the Unisys Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for Unisys Careers 2023 ?

The Job location for this post is Hyderabad , Telangana