Unisys Off Campus Drive 2020 | Service Desk Engineer | Any Degree | Hyderabad , Telangana | Apply Online
Company Name: Unisys – Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing.
|Job Category||Private jobs|
|Job Role||Service Desk Associate (International Voice Support)|
|Experience Needed||0 – 1 Years ( Freshers )|
|Job Location||Hyderabad , Telangana|
|Salary||Best in Industry|
|Post released dete||Available Now|
Here you will get the details for the post of Service Desk Associate (International Voice Support) includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (18.09.2021) section to get more latest Govt and Private updates on the daily bases.
Job Description for Unisys Jobs 2020 :
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Support multiple clients through customer service professionalism and insight
Skills Required for Unisys Jobs 2020 :
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
Documents to be Carried for Unisys Jobs 2020 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply for Unisys Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires.