VMWare Off Campus Drive 2022 | Technical Support Engineer

VMWare Off Campus Drive 2022 - VMWare has recruit BE, B.Tech, ME, M.Tech candidates for Technical Support Engineer Apply Online @ official website

VMWare Off Campus Drive 2022 : VMWare has to recruit candidates for Technical Support Engineer positions through off campus in Bengaluru Karnataka . The candidates who are Finished in BE, B.Tech, ME, M.Tech Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with VMWare you can use this recruitment.

VMWare Off Campus Drive 2022
Organization VMWare
Job Category Private jobs
Job Role Technical Support Engineer
Qualification BE, B.Tech, ME, M.Tech
Total Vacancy Various
Experience Freshers
Job Location Bengaluru , Karnataka
Salary As per norms
Apply Mode Online
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Here you will get the details for the post of Technical Support Engineer includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (13.08.2022) section to get more latest Govt and Private updates on the daily bases.

VMWare Off Campus Drive 2022 | Technical Support Engineer
VMWare Off Campus Drive 2022 | Technical Support Engineer

Detailed Job Description :

As a starting level Technical Support Engineer in the VMC on AWS team, you will be learning VMware virtualization technologies and help our customers troubleshoot, understand, and overcome challenges in their operation.   

  • First steps on in this role will be to upskill on Global support processes and products, to understand how the technology works, and how our customers use it.   
  • Once achieved, you will support global customers issues, with the support of tenured engineers, through troubleshooting, research, and lab reproduction.   
  • As your skill set grows, you will work on additional product lines and progress your skillset on more technologies and, working with senior engineers build cases to shape product development, based on how customers are using the VMware Suite.  
  • Throughout this time, and your career at VMware, you will be able to develop through training, learning tools, research time and training days.  

To be successful in this role, you will:  

  • Provide world-class customer service throughout the entire lifecycle of customer adoption.
  • Bring thought leadership around overall customer success and be self-driven to lead with minimal supervision.
  • Focused effort into optimal use of resources.
  • Work flexible schedules, which may include evenings, weekends or holidays.
  • Provide customer assistance and support primarily via Chat/calls for technical queries/Issues to our expected KPI’s. Focus efforts to meet or exceed defined performance criteria.
  • Handling Support requests for VMC customer providing solutions for technical issues
  • Reproducing issues in-house and responding back in a timely manner with Continual follow ups with customers along with recommendations, updates, and action plans.
  • Escalate issues in a timely manner according to Standard Operating Procedures.
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
  • Create knowledge base content for internal and external use
  • Work directly with our Internal teams such CSM/TAM and IT teams to resolve customer issues/queries as required ensuring continued maintenance of accurate customer and contact information.
  • Analyze, manage, and track the Product enhancement requested using JIRA portal and provide time updates and communication to stakeholders, as and when the products are made available leveraging the tool and with frequent engagement with R&D, Release readiness and Product Management teams.
  • Communicate complex business remedies, solutions, or workarounds in a clear and concise manner.
  • Help drive and influence team behavior that enhances the customer experience and helps meet or exceed company goals.
  • Handle internal and external escalations.

Job Qualification and Skills Required :

  • Good communication Skills and Verbal Skills
  • Good teamwork
  • Problem solving
  • Initiative and enterprise
  • Planning and organizing
  • Self-management
  • Quick learning Skills
  • Good technology Subjects.

Selection Process :

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

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VMWare Off Campus Drive 2022 – FAQs

Q1. How to apply VMWare Off Campus Drive 2022 ?

you can apply for this post via Online

Q2. What is the VMWare Selection Process ?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Q3. What is the job location for VMWare Off Campus Drive 2022 ?

The Job location for this post is Bengaluru , Karnataka

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