Wipro Off Campus Drive 2022 | Analyst | B.E, B.Tech | Apply Now

Wipro Off Campus Drive 2022 | Wipro has recruit B.E, B.Tech candidates for Analyst | Apply Online @ official website | www.jobvision.in

Wipro Off Campus Drive 2022

Wipro Off Campus Drive 2022 : Wipro has to recruit candidates for Analyst positios through off campus in Mumbai Maharashtra . The candidates who are Finished in B.E, B.Tech Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online.If you are really wish to make your career with Wipro you can use this recruitment.

Details Of Wipro Off Campus Drive 2022
Organization Name Wipro
Job Category Private jobs
Job Role Analyst
Qualification B.E, B.Tech
Total Vacancy Various
Experience Needed Freshers
Job Location Mumbai , Maharashtra
Salary As per norms
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Here you will get the details for the post of Analyst includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (25.05.2022) section to get more latest Govt and Private updates on the daily bases.

About Wipro

Wipro : Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises

Detailed Job Description For Wipro Off Campus Drive 2022

  1. Support process by managing transactions as per requiredquality standards
    • Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
    • Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
    • Update own availability in the RAVE system to ensureproductivity of the process
    • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
    • Follow standard processes and procedures to resolve all clientqueries
    • Resolve client queries as per the SLA’s defined in thecontract
    • Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients
    • Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting
    • Document and analyze call logs to spot most occurring trends toprevent future problems
    • Maintain and update self-help documents for customers to speedup resolution time
    • Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
    • Ensure all product information and disclosures are given toclients before and after the call/email requests
    • Avoids legal challenges by complying with service agreements
  1. Deliver excellent customer service through effectivediagnosis and troubleshooting of client queries
    • Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions
    • Assist clients with navigating around product menus andfacilitate better understanding of product features
    • Troubleshoot all client queries in a user-friendly, courteousand professional manner
    • Maintain logs and records of all customer queries as per thestandard procedures and guidelines
    • Accurately process and record all incoming call and email usingthe designated tracking software
    • Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business
    • Organize ideas and effectively communicate oral messagesappropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract /SLAs
  1. Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
    • Undertake product trainings to stay current with productfeatures, changes and updates
    • Enroll in product specific and any other trainings per clientrequirements/recommendations
    • Partner with team leaders to brainstorm and identify trainingthemes and learning issues to better serve the client
    • Update job knowledge by participating in self learningopportunities and maintaining personal networks
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Job Qualification and Skills Required For Wipro Off Campus Drive 2022

  • Undertake product trainings to stay current with productfeatures, changes and updates
  • Enroll in product specific and any other trainings per clientrequirements/recommendations
  • Partner with team leaders to brainstorm and identify trainingthemes and learning issues to better serve the client
  • Update job knowledge by participating in self learningopportunities and maintaining personal networks

Documents to be Carried for Wipro Off Campus Drive 2022

How To Apply For Wipro Off Campus Drive 2022

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Latest Updates : Today job (25.05.2022)
  • Join whatsapp (fast updats) : Click Here
  • Join Telegram (fast updats) : Click here
  • E-mail job Alert: Click here
  • Note : Apply Before the link Expires

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Wipro Off Campus Drive 2022 – Frequently Asked Questions

✅ Wipro this hiring for which position ?

Wipro hiring candidates for Analyst position

✅ What is the Educational Qualification to apply for Wipro Off Campus Drive 2022 ?

B.E, B.Tech Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post

✅ What is the salary limit for this position ?

the salary limit is not mentioned in the “Official Notification”. As per norms

✅ What is the Expriance needed for apply to this post ?

Freshers candidates can apply for this position. Refer the official notification to get mode details about Expriance and skils needed for this post

✅ What is the job location for Wipro Off Campus Drive 2022 ?

The Job location for this post is Mumbai , Maharashtra

✅ What is the Last date to apply for this post ?

There is not mentioned last date to apply Note : Apply Before the link Expires