Xeno Freshers Recruitment 2023, Apply Technical Support Intern Check Qualification

XENO Recruitment

Xeno - Xeno Freshers Recruitment 2023 is recruiting B.E, B.Tech candidates for the role of Technical Support Intern Apply Online @ official website

Xeno Freshers Recruitment 2023 Recruitment Notification - Xeno Freshers Recruitment 2023 Career Notification for Technical Support Intern role | Xeno Freshers Recruitment 2023 job opening Online Application. Xeno Freshers Recruitment 2023 is currently recruiting candidates for Technical Support Intern positions in New Delhi . Candidates who have completed their B.E, B.Tech are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Xeno Freshers Recruitment 2023, this is your chance to apply.

Here, you will find information about the Technical Support Intern post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.

Xeno Job Vacancy Details
Organization Xeno Freshers Recruitment 2023
Job Category Private jobs
Job Role Technical Support Intern
Qualification B.E, B.Tech
Total Vacancy Various
Experience Freshers
Job Location , New Delhi
Salary As per norms
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About Xeno Freshers Recruitment 2023 :

Xeno is an AI-driven CRM company for large D2C brands and retailers. We have some of the biggest brands in our portfolio like Tommy Hilfiger, CK, jack & jones, levis, taco bell, barbeque nation etc. Xeno enables large D2C brands & omnichannel retailers to engage their customers across eCommerce & stores. With the digital retail wave alongside us, we’ve seen a 7x growth in the number of brands using Xeno over the last year.

Detailed Job Description :

  • As a Technical Support Intern at Xeno, you will have the opportunity to gain practical experience in the world of technical support and customer service. You will work closely with our skilled technical support team to assist our clients in resolving technical issues and ensuring they have a seamless experience with our products/services. This internship offers valuable hands-on experience and exposure to various aspects of technical support operations.

Job Qualification and Skills Required :

  • Provide timely and courteous technical support to customers via various communication channels, including phone, email, and chat.

Assist customers in troubleshooting and resolving technical issues related to our products/services.Document customer interactions, technical issues, and resolutions accurately in the company’s support ticketing system.Collaborate with senior technical support professionals to escalate complex issues and ensure timely resolutions.Work closely with cross-functional teams, such as engineering and product, to communicate and address customer feedback and concerns.Participate in ongoing training sessions to stay updated on product enhancements and industry trends.Contribute to the creation and improvement of technical support documentation, FAQs, and knowledge base articles.Assist in testing new software releases and updates to ensure they meet quality standards.


  • Current enrollment in a degree program related to (relevant field, e.g., Computer Science, Information Technology, Engineering).
  • Ability to remain patient, empathetic, and composed when dealing with challenging customer situations.
  • Strong interest in customer support, technology, and problem-solving.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Ability to explain technical concepts in a clear and concise manner to non-technical individuals.
  • Problem-solving mindset with the ability to analyze and diagnose technical issues effectively.
  • Basic understanding of operating systems, software applications
  • Strong organizational skills and attention to detail to document support interactions accurately.
  • Ability to work collaboratively in a team environment and adapt to evolving situations.

Selection Process :

The selection process for the Technical Support Intern post at Xeno Freshers Recruitment 2023 includes several stages, such as:

  1. Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.

  2. Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.

  3. Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.

  4. HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.

How To Apply :

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

Xeno Freshers Recruitment 2023 Online Apply Link

Apply Link ( Xeno )
Double Click to apply

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Xeno – FAQs

Q1. How to apply Xeno ?
you can apply for this post via Online
Q2. What is the Xeno Freshers Recruitment 2023 Selection Process ?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Q3. What is the job location for Xeno ?
The Job location for this post is , New Delhi

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