Zoom Off Campus Drive 2022 - Zoom Video Communications is recruiting BE, B.Tech candidates for the role of Service Engineer Apply Online @ official website
Zoom Video Communications Recruitment Notification - Zoom Video Communications Career Notification for Service Engineer role | Zoom Video Communications job opening Online Application. Zoom Video Communications is currently recruiting candidates for Service Engineer positions in Bengaluru Karnataka . Candidates who have completed their BE, B.Tech are eligible to apply for this position. Applications are open to those who meet the requirements and are interested in the opportunity. If you want to start your career with Zoom Video Communications, this is your chance to apply.
Here, you will find information about the Service Engineer post, including the educational qualifications required, job description, selection process, salary details, job qualifications, and application process. To stay updated with the latest government and private sector job opportunities, please visit our "Today's Jobs"section on a daily basis.
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| Organization | Zoom Video Communications |
| Job Category | Private jobs |
| Job Role | Service Engineer |
| Qualification | BE, B.Tech |
| Total Vacancy | Various |
| Experience | Freshers |
| Job Location | Bengaluru , Karnataka |
| Salary | As per norms |
| Apply Mode | Online |
| Join Whastsapp | 👉 Click here |
| Join Telegram | 👉 Click here |
About Zoom Video Communications :
Table of contents
Zoom helps people stay connected so they can get more done together. From meetings, chat, phone, and webinars to conference room systems and online events, Zoom powers all your communication needs. Our secure, reliable video platform offers a high-quality experience that is easy to manage, use, and customize.
Detailed Job Description :
- As an escalation point, you will work closely with the Support, Product, Platform, Engineering, and Technical Operations teams as escalation engineer for support teams to identify problems, hypothesize on root cause, test issues, manage the bugs ticket queue, and whatever is required to resolve issues rapidly and get our customers back on track. The role requires that you can easily transition between speaking with Engineering, Developers and customers (both technically skilled and novices).
- You are smart, resourceful, and a team player excited to solve problems, advocate for customers, and amplify ZOOM's core values. Above all, you like to relentlessly pursue customer delight!
Responsibilities :
- Monitor and manage service quality.
- Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution.
- Collect information and document bugs with Engineering for product issues that are impacting customers. Build process or troubleshooting documentation in the support knowledge base. Deliver against customer experience and efficiency targets.
- Collaborate with multiple tiers of support, act as an escalation point, and investigate complex/corner issues.
- Assess and prioritize customer cases to ensure timely response and resolution according to service standards and best practices, with an emphasis on escalated cases.
- Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal and external point of contact on customer matters and ensure customer issues are resolved as expediently as possible.
Job Qualification and Skills Required :
- Good Written and Verbal Communication
- Knowledge of Support in IT Field
Selection Process For Zoom Jobs 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Selection Process :
The selection process for the Service Engineer post at Zoom Video Communications includes several stages, such as:
-
Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
-
Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
-
Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
-
HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.
It is also recommended that the candidates must read about how to prepare for a walk-in interview, interview questions and answers to make them well-prepared for the recruitment process.
How To Apply :
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply Before the link Expires
Zoom Video Communications Online Apply Link
👉 Apply Link ( Zoom Off Campus Drive 2022 )
Double Click to apply
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Zoom Off Campus Drive 2022 – FAQs
Q1. How to apply Zoom Off Campus Drive 2022 ?
you can apply for this post via Online
Q2. What is the Zoom Video Communications Selection Process ?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Q3. What is the job location for Zoom Off Campus Drive 2022 ?
The Job location for this post is Bengaluru , Karnataka
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